Refund policy

Returns & Refund Policy

1. 30-Day Money Back Guarantee

We offer a 30-day money-back guarantee on all Flashbox products.

2. Eligibility for Return

To qualify for a return:

  • Item must be unused

  • Must be returned in original condition

  • Return must be requested within 30 days of delivery

3. Non-Returnable Situations

We do not accept returns for:

  • Damage caused by misuse

  • Improper installation

  • Items not in original condition

4. Refund Process

Once returned item is received:

  • Inspection will be carried out

  • Refund will be processed within 5–10 business days

  • Refund will be issued to original payment method

5. Return Shipping Costs

Customers may be responsible for return shipping unless item is faulty or incorrect.

6. Damaged or Faulty Items

If your item arrives damaged, contact us within 48 hours with photos.

7. Contact Details

Flashbox Limited
85 Dunstall Hill
Wolverhampton
WV6 0SR
Email: Support@flashboxltd.store
Phone: +44 7882 757368