Contact information

We’re here to help.

Whether you have a question about a Flashbox coffee machine, need order support, or want help with shipping, returns, or product information, our support team is ready to assist you.

Customer Support

📧 support@flashboxltd.store
📞 +44 7882 757368

Business Address

Flashbox
Office 1259 85 Dunstall Hill Wolverhampton,
WV6 0SRUnited Kingdom

Support Hours

Monday to Friday
9:00 AM – 5:00 PM

Response times may vary during weekends, public holidays, and high-volume periods.

Before Contacting Us

To help us assist you faster, please include:

• Your order number
• Full name used on the order
• Email address used at checkout
• Clear description of your question or issue
• Photos or videos, if the item is damaged or defective

Support Message Example

Subject: Order Support Request

Hello Flashbox Team,
I need assistance with my order. My order number is #[Order Number].
Please help me with [shipping update / return request / product issue / general question].

Thank you.